Refund and Returns Policy

Effective Date: December 31, 2024

Thank you for shopping at BYTEALIPC. We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your order, this Refund and Returns Policy outlines how we handle returns, exchanges, and refunds.

1. Returns

We accept returns within 30 days from the date of purchase. To qualify for a return, the following conditions must be met:

  • The product must be unused, in its original condition, and in the original packaging.
  • A valid proof of purchase (receipt or order confirmation) is required.
  • Certain items, such as opened software, digital products, or clearance items, may not be eligible for return. Please refer to the specific product details for any restrictions.

2. How to Return an Item

To initiate a return, please follow these steps:

  • Contact our customer service team at info@crescenthato.com or call (949) 363-1908 to request a return authorization.
  • Provide your order number and the reason for the return.
  • Once your return is approved, we will send you instructions on how to return the item. Please ensure the item is securely packed to prevent damage during transit.

3. Refunds

Once we receive and inspect your returned item, we will process your refund. Refunds are typically issued within 5-10 business days after the return is received. The refund will be credited to the original payment method used during the purchase.

  • If you paid by credit card, your refund will be issued to the same credit card.
  • If you paid by PayPal, the refund will be credited to your PayPal account.

Please note that shipping and handling charges are non-refundable, unless the return is due to an error on our part or a defective product.

4. Exchanges

If you wish to exchange an item for a different product, please follow the return process outlined above and place a new order for the replacement item. Unfortunately, we are unable to process direct exchanges, but we will gladly assist you with the return and re-purchase process.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@crescenthato.com or (949) 363-1908. We will work with you to resolve the issue, which may include offering a replacement or issuing a refund, depending on the situation.

6. Shipping Costs for Returns

Unless the return is due to our error or a defective product, you are responsible for the shipping costs associated with returning items. We recommend using a trackable shipping service to ensure your return is received. We are not responsible for lost or damaged returns.

7. Non-Returnable Items

The following items are not eligible for return:

  • Opened software, digital downloads, or gift cards.
  • Clearance or final sale items.

8. Contact Us

If you have any questions or need assistance with a return or refund, please contact our customer service team at:

By making a purchase on our website, you agree to abide by this Refund and Returns Policy. Thank you for choosing BYTEALIPC!