Shipment Policy
At BYTEALIPC, we aim to provide a smooth and reliable shipping experience for all our customers. Below is an overview of our shipment policy:
1. Shipping Methods
We offer various shipping methods to accommodate your needs, including:
- Standard Shipping: Estimated delivery time of 5–7 business days.
- Expedited Shipping: Faster delivery, typically within 2–3 business days.
- Express Shipping: Next-day or 2-day delivery options for urgent orders.
Shipping options and rates will be presented at checkout based on your location and order details.
2. Processing Time
Orders are processed and shipped within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the following business day.
3. Shipping Costs
Shipping costs are calculated based on the shipping method selected and your delivery address. For orders over a certain amount, we may offer free shipping. The shipping cost will be displayed at checkout before you confirm your order.
4. Shipping Restrictions
Currently, we only ship to addresses within the United States. For international shipping inquiries, please contact us for possible arrangements.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery time of your shipment.
6. Order Delays
While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as weather conditions, carrier issues, or holidays. We will notify you if there are any significant delays with your order.
7. Address Accuracy
Please ensure that your shipping address is accurate and complete. BYTEALIPC is not responsible for any delays or issues caused by incorrect or incomplete address information provided by the customer. If you notice an error in your shipping address, please contact us immediately to correct it before the order is shipped.
8. Shipping Damages
If your order is damaged during shipping, please contact us within 7 days of receiving your package. We will assist you in resolving the issue, either by providing a replacement or issuing a refund.
9. P.O. Boxes
We are unable to ship to P.O. Box addresses. Please provide a physical address for shipping.
10. Lost or Stolen Packages
Once a package is handed over to the shipping carrier, we are no longer responsible for lost or stolen packages. We recommend checking your tracking number and contacting the carrier for assistance. If needed, we will work with you to investigate the issue and find a solution.
11. International Orders
For international orders, additional customs fees, import duties, or taxes may apply, depending on the destination country. These fees are the responsibility of the customer. Please check with your local customs office for more information before placing an order.
If you have any questions or concerns about shipping, feel free to contact us at info@crescenthato.com or call (949) 363-1908.